Frequently Asked Questions

Q. What is your holiday shipping schedule?

A. We ship Monday, Tuesday, and Wednesday of each week to allow each package time to arrive within two (2) days. Fedex does not count weekends and holidays as working days.

During the week of Christmas, there is no guarantee on overnight deliveries due to the large volume of package deliveries via our shipping agent, Federal Express (Fedex). December 22nd is the deadline for Fedex 2nd Day Air. The next regular 2-day shipping date will be December 26, 2011. We will resume regular shipping starting January 2, 2012. Important Note: Your preferred date of delivery may not be available. Please completely review our shipping policies to ensure that your date is available. For all next day delivery orders, call My Daddy's Cheesecake at 800.735.6765.

Q. Whom do I contact to get more information on My Daddy's Cheesecake Bakery & Cafe fundraising opportunities?

A. Please e-mail Kevin at fundraising@mydaddyscheesecake.com.

Q. I would like to send My Daddy's cheesecake as a corporate gift. Whom do I contact?

A. Please e-mail Susan at susans@mydaddyscheesecake.com.

Q. What is your satisfaction guarantee?

A. Our goal at My Daddy's Cheesecake Bakery & Cafe is to make sure that you are satisfied 100%. If, for some reason, you are not fully satisfied with any item you have ordered, contact us at 800.735.6765 and ask for Susan Stanfield.

Q. What is your privacy policy?

A. When you visit our website, we automatically collect data about the type of browser you are using, your domain name (the name of your internet service provider), the pages you view and the order in which you view them, and the site you last visited before visiting mydaddyscheesecake.com. We use this information only to improve our site's content and structure. You will remain anonymous to us unless you provide us your identity. We may also employ the use of "cookie" technology. A "cookie" is a small file that we may place on your hard drive to identify you when you visit our website. We use this technology to provide you a more customized browsing experience, and to determine your eligibility to use certain products or services. You may set your browser to refuse the "cookie," but there may be pages on our site you will not be able to access if you do.